Problem Solved:

Fly Away Monaco struggled with creating personalized travel itineraries manually, which was time-consuming and inefficient. The company faced delays in responding to customer inquiries and was unable to scale their operations to handle increased demand.

Solutions:

We developed an AI-powered chatbot that automated the itinerary proposal creation process. By integrating the chatbot with customer preferences and real-time travel data, the solution generated personalized itineraries in minutes, eliminating manual effort and speeding up response times.

Results and Achievements:

• 40% reduction in proposal delivery time, allowing the team to process more client inquiries in less time.
• Increased response efficiency by 50%, providing clients with quicker and more relevant itinerary suggestions.
• 30% boost in customer engagement, as instant, tailored responses increased lead conversion and retention.
• Saved 20+ hours per week for the team by automating the proposal process.