Problem Solved:

LOLO Pizzabar faced inefficiencies and errors with manual reservation management, resulting in double bookings, delayed responses, and customer frustration.

Solutions:

We implemented an AI chatbot for seamless online reservations across both locations (Belcrum & Ginneken). The chatbot allowed customers to book in real-time, automatically confirmed and reminded guests, and ensured availability to prevent double bookings.

Results and Achievements:

• 70% reduction in manual reservation handling.
• 20% increase in reservations during peak hours.
• 85% improvement in customer satisfaction.
• 50% reduction in time spent on manual booking processes.